No, there’s no need to pay extra.

The Smorobot package includes 1 filter baskets and 1 standard charging adapter.

If you like fast charging,
you need to buy an additional fast charging adapter,
which can fully charge the robot within 1.5 hours for 3.5-hour runtime.

Smorobot series robots are fit for nearly all pool surfaces, including Pebble, Plaster, Concrete, Paint, Tiles, Gunite, Vinyl Line, PVC and etc.

Yes, it has a waterproof rating of IPX8, so it’s entirely waterproof. Make sure to tighten the Charging Port seal cap when you use it.

1. Try to clean the pool when it’s not in use.
2. Try to clean the pool when the inlet is not working.

We have tested in a large number of underwater real-world scenarios, a Smorobot can easily pass a variety of common drain covers.

Smorobots can easily climb up the steps.

However, in order to fully clean the floor, walls, and waterline, the robot integrates a large-capacity battery and a 4.08L filter basket, so the size of the robot is larger than the width of the normal steps.

It’s hard for the robot to move or turn around on the steps and collect the debris efficiently. So, it’s a design trade-off.

When the robot detects it’s on the steps, it will climb down autonomously and continue cleaning the floor or walls of the pool.

The high-speed brushes of our Smorobots fit for any material of pool surface, including Pebble, Plaster, Concrete, Paint, Tiles, Gunite, Vinyl Line, PVC and etc.

Meanwhile, the brushes can be easily disassembled and replaced with new ones.

The recommended environment temperature for charging is 6-35℃.

Do not charge your robot in unfavorable temperatures, e.g. in heat exposure.

Tips:
The power supply should be placed in a well ventilated and shaded location.

Please make sure the seal cap for Charging Port is tightened to keep water out.

The robot will keep cleaning the pool until the battery is low and then stop at the side of the pool.

1. Make sure the battery is sufficently charged (battery indicator lights up green).

• if more than 5 LED beads of battery indicator light up, the default program is to clean walls first, then the floor;
• if fewer than 5 LED beads light up, the default program is to clean the floor only.

1. Open the top cover, insert a clean filter basket in the robot.
2. Decide how you’d like to retrieve the robot. Two options are currently offered:

• with the floating rope: attach the rope to the middle of the handle on the top cover, then you can retrieve the robot and lift it out of water through the floating ring at the rope end;
• with the hook (preferred): the assesories provide one plastic hook, two screws and two cap nuts. You need to prepare a standard pool pole, and fix the hook to the pole using a screw and a nut. When the cleaning job is done, you can retrieve the robot with the hook.

1. Make sure to tighten the Charging Port seal cap to keep water out.

Different cleaning procedures are carried out in two/three modes.

Standard Cleaning Mode: If you haven't cleaned your pool for a long time, or your pool is very dirty and you want to clean all pool surfaces, feel free to use Standard Cleaning Mode.

Floor Only Mode: If you clean your pool on a regular basis and only want to clean floor, feel free to use Floor Only Mode for daily cleaning.

Weekly timer: If you want the robot to clean the pool 3 times a week on one charge, it cleans the floor every 48 hours in W mode.Note: Weekly timer will be activated only on full charge.

It’s recommended to drop it from a longer side of the pool, with no steps around or uneven floor at the bottom.

We recommend taking your Smorobot out after each use to empty and clean the filter.

Then store it in a cool, dry place.We also recommend rinsing your cleaner with clear water regularly to remove any excess chemicals or salts.

For Smorobot robots with a weekly timer option, the robot can stay in the water of your pool for a week; you will need to clean the filter at the end of the weekly cycle. 

If the cleaner will not be in use for an extended period of time, perform the following storage steps: OFF-SEASON STORAGE Thoroughly clean and dry the filter basket, brush rollers, track treads and cogs.

Make sure that no water is left in the cleaner.

The cleaner must be fully charged before storing.

It should be placed in a well ventilated and shaded location, at a temperature between 5°-45°C/41°-113°F, and humidity lower than 80%RH.

Charge the battery at least once every 3 months to protect it from over discharging.

Keep the cleaner out of the reach of children or persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.

All X1W/X11/X1C packages include: Cleaning Robot x 1 (With standard filter basket installed) Charging Adaptor x 1 Hook x 1 User Manual x 1

X12 packages include: Cleaning Robot x 1 (With double-layer filter basket installed) Charging Adaptor x 1 Hook x 1 User Manual x 1

It is highly recommended to clean the filter basket after each cleaning cycle.

Note: Do not let the filter panels dry out before cleaning.

Step1. Open the top cover, making the filter latch face toward you.

Step2. Aim slideway of filter for slots inside the robot.

Step3. Push it down to place.

Watch this video and find out more:  

Use the thumb to press the buckle on the lid, pull it back and upward.

Note: Do not pull the buckle without pressing the lid.

The product does not require assembly.

You just need to charge the battery and install the filter basket before use.

Using your thumb, press firmly the top cover right above the latch, and then gently pull the latch outward and upward at the same time with other fingers.

Watch this video and find out more:

Note: Do not pull the latch without pressing the cover.

For the product beyond the 24 Months Warranty Period, if there is a problem with the product and the customer is willing to repair it.

Our after-sales team will continue to provide maintenance services, however, it will be a paid service.

That means, the customer needs to cover the round-trip shipping cost, the costs of the components, accessories or modules and the labor cost for repairing.

Cause: Motor(s) stuck.

Explanation: According to the User Manual, it indicates the robot's motors got stuck as a result of excess friction in the moving parts (gears/cogs and their axle sleeves) that wear out over time and could get jammed sometimes. It's time to do a checkup on your robot and maintain it. The issue can be fixed by doing the following steps.

Solution: Check for debris in the moving parts; maintain the moving parts.

Step 1: Disassemble the side panel, treads and gears to look for any debris that got in by accident.

Step 2:Clean/lubricate the gears and axle sleeves. Replace them when signs of wear are observed. Contact support@smorobot.com to get additional parts kit free of charge and for video tutorials.

Cause: Drain shape and height, draining speed and volume.

Explanation: Due to the wide variety of drain designs, the Tank X series may have difficulty getting over drain covers in some pools.

Solution:

(1) Turn off the pool pump when the robot is at work in the pool.

(2) Upgrade your robot. The issue can be solved by our latest software versions. Contact support@smorobot.com to get a programming cable free of charge and instructions on software upgrade.

Cause: Water depth, steps design.

Explanation: The required minimal water depth for Tank X series to work is 50 cm/1.64ft. Water level in the sunshelves area is often lower than that. So is that in waters with steps. In fact, the Tank X series was not designed to clean the steps/sunshelf area.

Solution: Upgrade your robot. The issue can be solved by our latest software versions. Contact support@smorobot.com to get a programming cable free of charge and instructions on software upgrade.

Cause: Floor-only mode; low battery; motor pump not working; filter/clogged filter; algae on wall, unsuitable ph level; worn tracks and/or roller brushes.

Solution:

1. Make sure the Robot is not in Floor-only cleaning mode;

2. Fully charge the Robot. When the battery decreases to a certain level, the Robot will stop cleaning walls and start cleaning the floor.

3. Make sure the pump motor works. Power on the Robot outside of water, wait until the roller brushes and treads start moving, then check if the top fan spins. If yes, the pump motor is in good working condition. If the top fan does not spin, please contact support@smorobot.com for assistance

4. Empty/replace filter;

5. Adjust ph levels and scrub algae from the wall;

6. Replace worn treads/roller brushes.

Cause: Excessive friction in the moving parts. It's time to do a checkup on your robot and maintain the moving parts. The issue can be fixed by doing the following steps.

Solution:

Step 1:Disassemble the side panel, treads and gears.

Step 2:Clean/lubricate the gears and axle sleeves. Replace them when signs of wear are observed.

Cause: Robot started on uneven ground; moved the cleaner during startup.

Solution: 1. Restart the Robot on even ground; 2. Restart the Robot and do not move it until the yellow light appears.

Cause: Jammed by sand grains.

Solution: Rinse the switch with hose and try sliding it 5-6 times quickly with some force.

Explanation: Water beads/condensation are not formed in the lights, but between the lights and the LED cover. The light strip is waterproof while the cover is not. Water condensation does not affect the robot's functionality or charging.

Solution: No solution needed.

Cause: Pump motor not working; filter full/clogged; debris stuck in the impeller.

Troubleshoot: Power on the Robot outside of water, wait until the roller brushes and treads start moving, then check if the top fan spins. If yes, the pump motor is in good working condition. If the top fan does not spin, please contact support@smorobot.com for assistance

Solution:

1. Make sure the pump motor is working;

2. Empty/replace the filter basket.

3. Remove debris stuck in the impeller.

Cause: Filter not properly latched.

Solution: 1. Check the filter latch. 2. Replace the filter.